Webinars

Webinars About Community Resource Network

Complete List — All Categories

At work in over 2,500 American cities — and now, other countries.

Featured Events

All Webinars — All Categories

Funding is Changing. Are You Keeping Up?

Funding is Changing. Are You Keeping Up?

In today’s community benefit landscape, collaborating with other organizations is not optional, it’s essential. It’s essential for having a maximum impact AND to securing your future funding. Simon Solutions President, Mike Simon, along with Trident United Way's Cathy Easley, look at the changing funding landscape and how tracking and measuring success and sustainability are key factors for the future of funding in the community benefit organizational future.

Learn:
  • The New Funding Logic Model
  • Measuring Input, Activities, Outputs, Outcomes and Impact
  • The importance of creating a transformational roadmap

Presenter:

Michael Simon
Michael Simon
Simon Solutions
Cathy Easley
Cathy Easley
Trident United Way
The Power of Assessments

The Power of Assessments

Could you create assessments that help you evaluate program effectiveness or gaps? What about assessments to help people see their personal progress over time? Or, what about assessments that can help you determine someone’s vulnerability? In this webinar, Krista reviews the different types of assessments CharityTracker and Oasis Insight users are utilizing, from Getting Ahead participant resources to Homeless Information Management System (HMIS) vulnerability indexes.

Learn:
  • Create assessments to evaluate program effectiveness
  • Creating assessments to help people measure their progress over time
  • Creating assessments to help people measure their progress over time

Presenter:

Jason Gabriel
Jason Gabriel
Simon Solutions
Krista Petty
Krista Petty
Simon Solutions
Assessing & Coordinating Care with the Homeless

Assessing & Coordinating Care with the Homeless

One of the most essential tools in the human services sector is a valid, reliable, and consistent tool that allows for a definitive assessment of the needs of clients. Without a proper assessment of clients, chances are very good that resources will be allocated inefficiently – perhaps through a first come, first served system or serving the squeakiest wheel first. OrgCode has developed the SPDAT (Service Prioritization Decision Assistance Tool). Now in its fourth year, the SPDAT is available in multiple versions and is even integrated with many HMIS programs including CharityTracker.

Learn:
  • Service Prioritization Decision Assistance Tool (SPDAT)
  • Using data to change and improve service delivery
  • Increase housing and decrease homelessness outcomes system-wide

Presenter:

David Tweedie
David Tweedie
Equipping Volunteers for Success

Equipping Volunteers for Success

Volunteers! Our community benefit organizations and churches often depend on them to help us meet our missions and expand our impact. In this webinar, Krista will discuss best practices in working with volunteers, including: inviting people to serve & writing position descriptions; training & offering feedback; affirming & recognizing volunteers; evaluating & reflecting on experiences; and lots of downloadable resources.

Learn:
  • Best practices of volunteer management
  • How to train, affirm, and offer feedback to volunteers
  • How to evaluate with teams, recognize volunteers and the importance of reflecting on volunteer experiences

Presenter:

Krista Petty
Krista Petty
Simon Solutions
Getting Ahead: Helping People Create a Plan for Stability

Getting Ahead: Helping People Create a Plan for Stability

In this webinar, we explore the Getting Ahead model, moving people from crisis to sustainability and becoming problem-solvers. Author and consultant, Phil DeVol will go over how class participants, called “investigators,” examine their own experience of poverty as well as explore issues in the community that impact poverty. You will also learn how facilitators guide “investigators” through an assessment of their own resources and how to build those resources as part of their move to self-sufficiency. Through Getting Ahead, lives are challenged and changed and graduates are provided support from Bridges Out of Poverty collaboratives as they work toward their goals. We also look at the CharityTracker and Getting Ahead partnership to assess and measure “investigator” success.

Learn:
  • How class participants examine their own experience of poverty and explore issues in the community
  • How facilitators guide participants through an assessment of their own resources and how to build those resources
  • How CharityTracker and Getting Ahead have partnered to assess and measure participant success

Presenter:

Phil DeVol
Phil DeVol
aha Process!
Casting a Wide Collaborative Net

Casting a Wide Collaborative Net

Bring more partners into your network to collaborate! In this webinar, we explore how United Way Director from Ada United Way and United Way of Central Arkansas developed and grew their powerful networks. We talk with Maret and James about their on-boarding and training process with agencies and churches, as well as what their role as a network administrator entails. We also look at how leaders develop in their roles as community conveners for the benefit of their city.

Learn:
  • How these networks got started
  • How community organizations, churches, schools, businesses and more collaborate to create community solutions
  • How communication flows and technology strengthens their work together

Presenter:

James Jackson
James Jackson
Maret Cahill
Maret Cahill
United Way
Improving the Senior Adult Experience

Improving the Senior Adult Experience

The Commodity Food Supplemental Program (CSFP) exists to improve the health of low-income elderly persons at least 60 years of age by supplementing their diets with nutritious USDA Foods. The Jacobs & Cushman San Diego Food Bank (JCSDFB) has a robust CSFP program, serving thousands of seniors monthly. One year ago, JCSDFB and Oasis Insight pioneered improved technology for CSFP customer intake and food distribution, certification and recertification. Learn about the development, implementation and initial outcomes and how it has greatly improved the process and experience for seniors, staff and volunteers. If you work with seniors and/or food distribution in any way, this webinar is for you!

Learn:
  • Improved technology for CSFP customer intake and food distribution, certification and recertification
  • Process of development, implementation and initial outcomes of the technology
  • Improved the process and experience for seniors, staff and volunteers

Presenter:

Vanessa Ruiz
Vanessa Ruiz
Jacobs & Cushman San Diego Food Bank
Kyle Minckler
Kyle Minckler
Simon Solutions
Creating Collaborative Solutions

Creating Collaborative Solutions

In this webinar hear principles and practices for effective collaboration from Dr. Tom Wolff. Tom is a nationally recognized consultant on coalition building and community development, with over 30 years’ experience training and consulting with individuals, organizations and communities across North America. He has published numerous resources to help communities solve their own problems. His most recent book is "The Power of Collaborative Solutions – Six Principles and Effective Tools for Building Health Communities" published by Jossey Bass-John Wiley in early 2010.

Learn:
  • How to design community-based solutions, as opposed to agency-based only
  • How to ask outreach, asset-based questions and move from crisis orientation to prevention
  • How to move from fragmentation and duplication of effort to holistic approaches and coordination

Presenter:

Dr. Tom Wolff
Dr. Tom Wolff
Tom Wolff & Associates
Faith Collaboratives for the Common Good

Faith Collaboratives for the Common Good

How do churches come together to serve with their community? Hear the story of how Stillwater, OK churches came together initially for prayer and created a dynamic collaboration which builds the capacity of all the helping organizations in their community. Through Stillwater CARES, Quinn developed an association of 58 organizations working together to address the prevention and alleviation of poverty - half of those organizations being local churches. In 2014, under Quinn’s leadership, Stillwater CARES launched a CharityTracker network with 28 churches and 14 organizations sharing case management and referrals using this collaborative, cloud-based solution.

Learn:
  • Churches can practice goodwill and mutual support of one another
  • Promote best practices to prevent and alleviate poverty
  • Provide a mechanism for collaborative case management & interfaith as well as community communication and referrals

Presenter:

Quinn Schipper
Quinn Schipper
Oikos Network
Krista Petty
Krista Petty
Simon Solutions
The Getting Ahead Experience

The Getting Ahead Experience

Learn about the Getting Ahead experience from a team facilitators, participants and the author. This webinar features an up-close look at facilitating the program and what individual and community change looks like!

Learn:
  • How participants examine their resources, attitudes & aspirations
  • The hidden rules of economic class and how to navigate around them.
  • How participants plan for new, more self-sufficient futures for themselves AND their communities!

Presenter:

Phil DeVol
Phil DeVol
aha Process!
Stanley Smith
Stanley Smith
Lucas County Family Council
Workplace Stability: Improving Retention & Productivity for Greater Profitability

Workplace Stability: Improving Retention & Productivity for Greater Profitability

Are you partnering with employers in your community to help employees gain stability? Instability is another form of diversity in the workplace. Low-wage workers can experience personal instability that leads to absenteeism, health problems and violations of work expectations, all of which decrease morale, attention to work, job performance and employee retention. Join this webinar to recognize the range of factors that create instability for employees that impact business success. Phil DeVol and Ruth Weirich, our partner presenters from aha! Process, will also discuss effective techniques and tactics for increasing stability in the workplace. We will explore how employers and the community can partner together for success and sustainability. Learn how to engage low-wage employees, their families, and volunteers as problem solvers working shoulder to shoulder to create communities where everyone can live well.

Learn:
  • Recognize the range of factors that create instability for employees that impact business success
  • How employers and the community can partner together for success and sustainability
  • How to engage low-wage employees, their families, and volunteers as problem solvers working shoulder to shoulder

Presenter:

Ruth Weirich
Ruth Weirich
aha Process!
Phil DeVol
Phil DeVol
aha Process!
Improving the Social Determinants of Health & Community Collaboration Part 1

Improving the Social Determinants of Health & Community Collaboration Part 1

Hospitals and healthcare systems are moving into the community to collaborate with other organizations and churches for the benefit of their patients and overall community health, as well as their bottom line. CHI St. Joseph Health in Bryan, Texas is one such health system doing that and they are utilizing CharityTracker technology to meet their goals. Learn from Mary Clare Carden, Hospital Chaplain and Director of Spiritual Care, how to better serve people living in poverty; improve communication and move beyond just helping people cope with poverty but to move toward genuine opportunities for them to achieve and be valued. Learn how this Charity Tracker network shares resources and information in order to reduce re-admissions and expand the allocation of resources to those who need it the most in a timely manner. Mary Clare Carden has worked in healthcare for almost 30 years, starting as a Decision Analyst in 1990 with a Masters in Public Health/Hospital Administration and an MBA. She found her true calling in ministry as a hospital chaplain in 1998, and received Masters in Theology and Biblical Studies, completing her Residency at UCLA Medical Center and Neuropsychiatric Hospital. She is currently Director of Spiritual Care for CHI St. Joseph Health in Bryan, Texas. In Part 2 of the webinar on September 25, learn about the Brazos Health Resource Center, the hub for this CharityTracker network.

Learn:
  • How to better serve people living in poverty
  • Improve communication and move beyond just helping people cope with poverty but to move toward genuine opportunities for them to achieve and be valued
  • How this Charity Tracker network shares resources and information in order to reduce re-admissions and expand the allocation of resources

Presenter:

Mary Clare Carden
Mary Clare Carden
CHI St. Joseph Hospital
Measuring Outcomes Together

Measuring Outcomes Together

What would it look like to launch 2,000 people on the path to self-sufficiency in 2,000 days in your community? United Way of the Piedmont realized that through the Community Investment Process nearly 75% of the resources earmarked for Financial Stability were allocated to the Safety Net services, leaving only 25% to invest in programs that help families acquire and manage resources at the self-sufficient level. Understanding the importance of equally investing in programs on both ends of the spectrum, the Board of the United Way decided to launch the Financial Stability Initiative.

Learn:
  • 7 keys to self-sufficiency this group identified for people in their community
  • Partnerships and tools being used to move this initiative forward
  • How this community is using CharityTracker Plus and the Outcomes module for Case Management and collective reporting

Presenter:

Hannah Jarrett
Hannah Jarrett
United Way of the Piedmont
Krista Petty
Krista Petty
Simon Solutions
Improving the Social Determinants of Health & Community Collaboration Part 2

Improving the Social Determinants of Health & Community Collaboration Part 2

In this webinar, meet Pat Schoenemann and the Brazos Health Resources Center, a hub for meeting needs of patients of CHI St. Joseph Health and the community in Bryan, Texas. Hear about the major demographic factors of health uncovered in the Brazos Valley community health assessment (2016) and how this community is prioritizing their collaborative work. Also learn how they are working toward improving community health using CharityTracker and improving the resource networking capability of their community. Pat Schoenemann is the Director of the Brazos Health Resources Center, a program of CHI St. Joseph Health. She has served on staff at Texas A & M University with the Ocean Drilling Program as well as served several years with Society of St. Vincent De Paul, holding a number of positions including: Vice President, President, Treasurer, District President. She presently serves as Council Secretary, Austin Diocesan Council.

Learn:
  • Hear about the major demographic factors of health uncovered in the Brazos Valley community health assessment
  • how this community is prioritizing their collaborative work.
  • how they are working toward improving community health using CharityTracker and improving the resource networking capability of their community

Presenter:

Pat Schoenemann
Pat Schoenemann
Brazos Health Resource Center
How to Achieve Comprehensive Community Care

How to Achieve Comprehensive Community Care

Let's talk about Collective Impact, Poverty Education for the Community & Service Directories! In this webinar, learn about the East Texas Human Needs Network (ETHNN) from director, Christina Fulsom. ETHNN brings human service agencies and organizations together for solutions where client voices are heard and the community at-large is educated through poverty simulations and workshops. ETHNN also administrates a comprehensive online community service directory, called 903Help, placing assistance information at people's fingertips. 903Help, developed in partnership with CharityTracker, includes a self-help form used by individuals in need of services, helping them make a comprehensive assessment and connect to services. Christina Fulsom is the Founder and CEO of the East Texas Human Needs Network (ETHNN). Christina has over 20 years of nonprofit leadership experience. She is devoted to creating community solutions to poverty by building cross-sector networks that listen to those in need, apply best practices, and build capacity through relationships. Under her leadership, ETHNN brought together a network of over 80 non-profit and government organizations under a collective impact model to reduce poverty. She implemented a curriculum for Understanding Poverty and published the online social services directory www.903help.org. Christina earned a Bachelor of Arts in Spanish Literature from Stephen F. Austin State University and a Nonprofit Leadership Certificate from Southern Methodist University.

Learn:
  • Achieving Collective Impact
  • The Importance and Methods of Providing Poverty Education for the Community
  • Creating a Comprehensive Online Human Services Directory

Presenter:

Christina Fulsom
Christina Fulsom
East Texas Human Needs Network
Bridges Across Every Divide

Bridges Across Every Divide

Public policy attempts to break the stranglehold of multigenerational poverty have largely failed. Partisan efforts to build personal, family, and community resources and a strong middle class haven’t worked either. One successful approach, based on the Bridges Out of Poverty methodology, focuses on bringing people from all classes, races, and sectors together to reduce poverty and build a sense of community. Authors Philip DeVol and Eugene Krebs will join us to discuss their new book, Bridges Across Every Divide, which offers up both a common language and an accurate understanding of poverty, and the process for policy solutions in a harsh political environment. They will also give insights on why politics is so divisive. Philip DeVol, author of Getting Ahead in a Just-Gettin-By' World and Bridges to Sustainable Communities, has been addressing poverty issues since 1997. Programs derived from his published works are in use in the U.S. and around the world. Eugene Krebs served eight years in the Ohio House of Representatives. Since leaving public office, he has focused on practical, nonpartisan solutions to major issues confronting our nation.

Learn:
  • How a common language and an accurate understanding of poverty is foundational for change
  • the process for policy solutions in a harsh political environment
  • insights on why politics is so divisive

Presenter:

Phil DeVol
Phil DeVol
aha Process!
Eugene Krebs
Eugene Krebs
Former Ohio House State Rep.
CSFP Caseload Management Tips

CSFP Caseload Management Tips

This informative webinar from the USDA features multiple presenters, including Shelly Parks from San Diego Food Bank. Shelly and her team use Oasis Insight. At minute 39 of this webinar, Shelly talks about her work with Oasis Insight real time database for distribution and tracking. Webinar participants: Janell Walker, Carolyn Smalkowski, Mike McElhaney, and Shelly Parks.

Learn:
  • Caseload & The Caseload Allocation Process- Carolyn Smalkowski
  • CSFP Caseload Management Best Practices for State Agencies- Mike McElhaney
  • CSFP Caseload Best Practices for Local Agencies- Shelly Parks

Presenter:

Shelly Parks
Shelly Parks
Jacobs & Cushman San Diego Food Bank
2020 National Virtual Summit

2020 National Virtual Summit

For everyone seeking best practices for fighting hunger in our communities. Coming together, from across the country, are passionate and courageous caregivers who are on the “front lines” of fighting hunger in America. They came together to learn from each other, share best practices, and explore innovative approaches that make a difference in the lives of children, adults, and families.

Learn:
  • How food banks are adjusting to COVID-19 challenges
  • Innovative solutions for mobile pantries
  • How data is increasing resources and encouraging funders

Presenter:

Food Bank Experts
Food Bank Experts
Multiple Food Banks
2021 CharityTracker National Virtual Summit

2021 CharityTracker National Virtual Summit

Learn how helping agencies, from across the country, are becoming more innovative and effective in overcoming complex challenges, including COVID-19. See how charities, churches, healthcare providers, funders, and more are working together to advance a more resourceful, coordinated, and comprehensive approach to transforming people’s lives.

Learn:
  • Learn how to use simple-to-use tools to address complex COVID-19 challenges.
  • Learn how to quickly find and coordinate resources, from across your community, in real-time.
  • Learn how to develop community partnerships and cross-sector collaboration for collective impact.

Presenter:

Innovative Caregivers
Innovative Caregivers
Multiple Care Networks